Privacy Policy

I. Introduction

1. The privacy of individuals using our services and visiting our website is very important to us, and we take all necessary measures to protect it. This policy (“Privacy Policy”) sets out the rules for the processing and protection of the personal data you provide to us, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
2. Please note that this Privacy Policy applies only to personal data that we obtain ourselves and does not relate to your personal data obtained through your interactions with third parties.

II. About Us

1. The data controller is TML Kraków Sp. z o.o. with its registered office in Kraków, ul. Floriańska 5, 31-019 Kraków, NIP: 67-51-777-235, REGON: 140979892, hereinafter referred to as TomorrowLand (references such as “we”, “us”, or “our” also refer to TML).
2. If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact us at: info@tomorrowland.pl or TML, ul. Floriańska 5, 31-019 Kraków..

III. Collection of Personal Data

1. The following types of personal data may be collected, stored, and used:

• Information about your computer, including IP address, geographic location, browser type and version, and operating system;
• Information about your visits to and use of the website www.tomorrowland.pl, including the referral source, length of visit, page views, and navigation paths on the site;
• Information such as your email address provided during registration on our website;
• Information such as your name and email address provided to set up subscriptions to our emails or newsletters;
• Information entered while using services on our website;
• Information generated during the use of our website, including when, how often, and under what circumstances you use it;
• Information included in any correspondence sent to us by email or through our website, including communication content and metadata;
• Any other personal data you send to us.

2. Before disclosing to us the personal data of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal data in accordance with this policy.

IV. Use of Your Personal Data

1. TomorrowLand processes personal data based on and within the limits of applicable law.
2. Personal data is processed within the scope of the consent given, primarily for the purpose of:

• fulfilling the concluded agreement for the provision of services at the TomorrowLand amusement park;
• fulfilling future agreements provided at the TomorrowLand amusement park;
• administering our website and business;
• sending email notifications you have requested;
• handling inquiries and complaints submitted by you or related to you in connection with our website;
• ensuring the security of our website and preventing fraud;
• verifying compliance with the terms of use of our website (including monitoring private messages sent through our private messaging service);
• other uses.

V. Disclosure of Personal Data

1. We may disclose your personal data to our employees, management staff, agents, suppliers, or subcontractors, insofar as reasonably necessary for the purposes set out in this Privacy Policy.
2. We will not, without your explicit consent, provide your personal data to third parties or any affiliated third parties for the purposes of direct marketing.
3. We may also disclose your personal data:

• to the extent required by law;
• in connection with ongoing or prospective legal proceedings;
• to establish, exercise, or defend our legal rights (including sharing information with other entities for the purposes of fraud prevention).

4. Except as stated in this Privacy Policy, we will not disclose your personal information to third parties.

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VI. Retention of Personal Data

1. Your data will be processed until the expiration of the limitation period for potential claims arising from the agreement. Data included in invoices will be processed until the end of the period required by law for the retention of accounting documentation. Additionally, some data may continue to be processed beyond the aforementioned periods for the duration of our business operations for archival, analytical, and statistical purposes, as outlined above under the purposes and legal bases for data processing.
2. Regardless of other provisions, we will retain documents (including electronic documents) containing personal data:

• to the extent required by law;
• if we believe the documents may be relevant to any ongoing or future legal proceedings; and
• to establish, exercise, or defend our legal rights (including sharing information with other entities for fraud prevention purposes).

VII. Rights Related to the Processing of Personal Data

In connection with the processing of personal data, you have the following rights:

• the right to access your data and receive a copy;
• the right to rectify (correct) your data;
• the right to have your data erased;
• the right to restrict data processing (you may request that we limit processing solely to storage or to actions agreed with you, especially if the data is incorrect or processed without a valid basis);
• the right to object to the processing of your data (you have the right to object to data processing based on legitimate interest; you should indicate your particular situation that justifies your objection. We will cease processing unless we demonstrate overriding legal grounds or that the data is necessary for the establishment, exercise, or defense of legal claims);
• the right to data portability (you have the right to receive your personal data, which you provided to us under an agreement or your consent, in a structured, commonly used, and machine-readable format. You may also request that we transfer the data directly to another entity);
• the right to lodge a complaint with a supervisory authority (if you believe that we are processing your data unlawfully, you may file a complaint with the President of the Personal Data Protection Office or another competent supervisory authority).

To exercise your rights, please send your request to the following email address: kontakt@tomorrowland.pl. Please note that we will need to properly identify you before fulfilling your request.

VIII. Security of Personal Data

1. Website users should ensure the security of their devices that have access to the Internet. Devices should be equipped with antivirus software with an up-to-date virus definition database, a current and secure version of a web browser, and an active firewall.
2. It is recommended to enable anti-phishing filters in the browser, which verify whether the displayed website is genuine and not intended for data phishing, such as impersonating an institution or business entity.
3. Caution is advised when opening attachments or clicking links in unexpected emails, especially those from unknown senders. In case of doubt, it is advisable to contact the sender, for example, by phone.
4. Files should only be downloaded from trusted sources. Installing software from unverified sources is highly risky.
5. Users accessing the service through a home Wi-Fi network should set a secure, hard-to-guess password. It is also recommended to use the highest possible wireless encryption standards supported by the device, such as WPA2.

IX. Cookie Policy

1. Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be “persistent” or “session” cookies: a persistent cookie will be stored by the browser and will remain valid until its set expiration date, unless deleted by the user before that date; a session cookie will expire at the end of the user session, when the web browser is closed. Cookies typically do not contain any information that personally identifies a user, but personal data we store about you may be linked to the information stored in and obtained from cookies.
2. Consent to our use of cookies in accordance with the terms of this policy during your first visit to our website allows us to use cookies each time you visit our website thereafter.

X. Changes and Updates

These rules may be updated periodically by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes made to this policy. We may also notify you of significant changes to this policy via email or through the private messaging system on our website.